Terms of Service
Last updated March 28, 2021
TERMS OF SERVICE (LE BEL OBJET)
This website is operated by Le Bel Objet. Throughout the site, the terms “we”, “us” and “our” refer to Le Bel Objet. Le Bel Objet offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
All prices offered are expressed in EURO, always including VAT and all other duties or taxes that are obligatory to be borne by the Customer. If delivery, reservation or administrative costs are charged, this will be stated separately. The indication of price only refers to the articles as described verbatim. The accompanying photos are decorative and may contain elements that are not included in the price.
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.
SECTION 5 – CONDITIONS OF OFFER
Even though the online catalog and the e-commerce website are compiled with the greatest possible care, it is still possible that the information provided is incomplete, contains material errors or is not up to date. Obvious mistakes or errors in the offer do not bind us. As far as the accuracy and completeness of the information provided, we only bound to an obligation of means. We are in no way liable in the event of manifest material errors, typesetting or printing errors.
If the Customer has specific questions about, for example, sizes, color, availability, delivery time or delivery method, we request the Customer to contact us in advance.
The offer is valid while stocks last and can be adjusted or withdrawn at any time by us. We cannot be held liable for the unavailability of a product. If an offer has a limited period of validity or is made subject to conditions, this will be explicitly stated in the offer.
SECTION 6 – ONLINE PURCHASE AND PAYMENT
Each article is always accompanied by a photo, short and / or detailed description, dimension, weight, and price.
Some items (e.g., necklaces) are disassembled to make shipping safer by packing loose parts separately. It is up to the buyer to reassemble it after unpacking.
It is certainly important to know that many articles from foreign tribes have already been used by the local population and / or may show traces of use.
If you have made a choice from the range and wish to proceed with the purchase, click on the "Add to Cart" button. If you click on “View shopping cart” you will get an overview of your purchases with the price. If you have decided to complete your purchases and want to pay, proceed with the "Checkout" button. Enter your billing information on the form. If you have received a discount from us, enter the discount code, otherwise you just continue. Check whether your order is complete and choose a card with which you want to arrange the payment. Proceed to pay with the button “Place order”.
The Customer can choose between the following payment methods:
Credit card (Visa, Mastercard, American Express)
Bank card (Bancontact, Mister Cash)
If there is a shortcoming of the Customer regarding orders in which the Customer is involved, we are entitled to refuse the order.
SECTION 7 – DELIVERY AND EXECUTION OF PURCHASE
Any visible damage and / or qualitative shortcoming of an article or other shortcoming in delivery must be reported immediately by the Customer.
The risk of loss or damage is transferred to the Customer as soon as he (or a third party designated by him, who is not the carrier) has physically taken possession of the goods. However, the risk already passes to the Customer upon delivery to the carrier, if the carrier has been instructed by the Customer to transport the goods and this choice was not offered by the Customer. For more detail, please review our Refund Policy page.
Accepted orders will be executed within the agreed timeframe, but no later than 30 days, unless a different delivery period has been explicitly agreed to by the Customer. If the delivery is delayed, or if an order cannot or only partially be executed, the Customer will be notified of this no later than 30 days after placing the order. In that case, the Customer has the right to terminate the agreement without costs and is entitled to any compensation. A refund to the amount in full will be paid immediately to the Customer.
For more information concerning the shipping of purchased items you can view our Shipping Policy page.
SECTION 8 – RETURN OF GOODS
The provisions of this article apply to Customers who, in their capacity as Customers, purchase items online from us.
The Customer has the right to request a return within 14 calendar days from the delivery of the purchased items without giving any reason thereof.
To exercise the right of return, the Customer must inform us using a clear statement via writing by post or e-mail. The Customer can use the template form for this which is available on FOD Economy: https://economie.fgov.be/sites/default/files/Files/Forms/Formulier-herroeping.pdf. The Customer must return the purchased item(s) to Le Bel Objet - Nobelstraat, 216 3128 Baal, immediately, but in any case, no later than 14 calendar days after the day on which the Customer received the purchased item(s). The Customer is considered on time if the Customer returns the purchased items on or before the period of 14 calendar days has expired.
All costs without exceptions related to the returning of the item(s) purchased will be borne by the Customer.
If the returned item(s) has in any way diminished in value, we reserves the right to hold the Customer liable and claim compensation for any diminished value of the items resulting from the use of the items by the Customer going beyond what is necessary to determine the nature, characteristics and functioning of the items.
Only items that are in the original packaging, together with all accessories, instructions for use and invoice or proof of purchase can be taken back.
If the Customer has requested to start the provision of services during the return period, the Customer will pay an amount proportional to what has already been delivered at the time he informed us that he is withdrawing from the contract, compared to the full execution of the agreement.
If the Customer cancels the agreement, we will refund all payments received from the Customer to the Customer up to that time within a maximum of 14 calendar days after we have been informed of the Customer's decision to withdraw from the agreement. In the case of sales contracts, we can wait with the reimbursement until it has received all items back.
Any additional costs resulting from the Customer's choice of a delivery method other than the cheapest standard delivery offered by us will not be reimbursed.
We reimburse the Customer with the same payment method with which the Customer carried out the original transaction, unless the Customer has explicitly agreed otherwise; in any case, the Customer will not be charged for such reimbursement.
The Customer cannot exercise the right of withdrawal for:
the delivery or provision of items or services whose price depends on fluctuations in the financial market over which we have no influence and which may occur within the withdrawal period;
the delivery of items manufactured according to the Customer's specifications, or which are clearly intended for a specific person;
the delivery of items which, by their nature, are irrevocably mixed with other products after delivery;
agreements in which the Customer specifically requested us to visit him in order to carry out urgent repairs or maintenance there.
Please review our Refund Policy page for more information.
SECTION 9 – BECOMMERCE CODE OF CONDUCT
BeCommerce is the Belgian association of companies active in distance selling.
We respect the Code of Conduct that BeCommerce has outlined for optimal Customer protection. In the event of an unresolvable dispute with us, you can contact the Disputes Committee via email@example.com. More information can be found on www.becommerce.be.
SECTION 10 - PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Refund Policy page.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 11 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy page.
SECTION 12 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
SECTION 13 - THIRD-PARTY LINKS
Certain content, products, and services available via our Service may include materials from third parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
SECTION 14 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
SECTION 15 - PERSONAL INFORMATION
SECTION 16 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 17 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 18 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Le Bel Objet, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 19 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Le Bel Objet and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 20 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 21 – COMPLAINTS AND DISPUTES
In the event of a complaint you can contact our customer service via email at firstname.lastname@example.org or by written mail to Le Bel Objet – Nobelstraat 216, 3128 Baal.
We will review your complaint and advise further within 7 calendar days after receiving your official complaint.
You can report disputes concerning online purchases via the European platform for Online Dispute Resolution (ODR). Please submit the complaint using our email email@example.com.
SECTION 22 – WARRANTY STATEMENT
Pursuant to the law of September 21, 2004 on the protection of consumers in the sale of consumer goods, the consumer has legal rights. This legal guarantee applies from the date of delivery to the first owner. Any commercial warranty does not affect these rights.
To invoke the warranty, the Customer must be able to produce proof of purchase. Customers are advised to keep the original packaging of the goods.
For items purchased online and delivered to the Customer's home, the Customer must contact us, customer service and return the item to us at his expense.
If a defect is found, the Customer must inform us as soon as possible. In any case, any defect must be reported by the Customer within a period of 2 months after it has been established. Afterwards, any right to repair or replacement lapses.
The commercial and / or legal warranty never applies to defects that arise as a result of accidents, neglect, falls, use of the article contrary to the purpose for which it was designed, non-compliance with the instructions for use or manual, adjustments or changes to the item, heavy-handed use, poor maintenance, or any other abnormal or incorrect use.
Defects that manifest themselves after a period of 6 months following the date of purchase, if applicable, delivery, are deemed not to be hidden defects, unless the Customer proves otherwise.
SECTION 23 – PENALTY FOR NON-PAYMENT
Without prejudice to the exercise of other rights that we have, in the event of non-payment or late payment from the date of the default, the Customer is legally and without notice an interest of 10% per year on the unpaid amount. In addition, the Client is legally obliged to pay a fixed compensation of 10% on the amount concerned, with a minimum of 25 euros per invoice.
Notwithstanding the foregoing, we reserve the right to take back items that have not been paid (in full).
SECTION 24 – PRIVACY STATEMENT
We respect the Belgian law of December 8, 1992 regarding the protection of privacy in the processing of personal data.
The personal data you provide will only be used for the following purposes:
The data in our possession of the Customer is used to be able to execute the concluded agreement, to process the order, to communicate promotions of our articles by email.
You have a legal right to inspect and, if necessary, correct your personal data. Subject to proof of identity (copy of identity card), you can obtain a written notification of your personal data free of charge via a written, dated, and signed request to Le Bel Objet Nobelstraat, 216 3128 Baal and email address: firstname.lastname@example.org. If necessary, you can also request to correct the data that is incorrect, incomplete, or not pertinent.
In case of use of data for direct marketing: You can make objection free of charge to the use of your data for direct marketing. For this you can contact us at Le Bel Objet Nobelstraat 216, 3128 Baal and email address: email@example.com.
We treat your data as confidential information and will not pass it on, rent or sell it to third parties.
Currently, our website does not have a protected area that requires logging in. If this is the case, the Customer will be notified of this. In that case, the Customer himself is responsible for keeping his login details and the use of his password confidential. Your password is stored encrypted; thus, we have no access to your password whatsoever.
We keep online (anonymous) visitor statistics to see which pages of the internet site are visited to what extent.
If you have any questions about this privacy statement, please contact us at firstname.lastname@example.org.
SECTION 25 – COOKIES STATEMENT
During a visit to the site, 'cookies' can be placed on the hard drive of your computer. A cookie is a text file that is placed by the server of a website in the browser of your computer or on your mobile device when you visit a website. Cookies cannot be used to identify persons; a cookie can only identify a machine.
You can set your internet browser in such a way that cookies are not accepted, that you receive a warning when a cookie is installed or that the cookies are subsequently removed from your hard drive. You can do this via the settings of your browser (via the help function) or through the cookie banner which will display when visiting our website. Keep in mind that certain graphic elements may not appear correctly, or that you will not be able to use certain applications.
SECTION 26 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
SECTION 27 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 28 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Belgium.
SECTION 29 - EVIDENCE
The Customer accepts that electronic communications and backups can serve as evidence.
SECTION 30 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 31 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at email@example.com.
LE BEL OBJET (ASCS BV)
VAT: BE 0679 521 325